easy access to parks and attractions for leisurely city strolls

The bed in my room was incredibly comfortable, making it hard to leave, especially with such wonderful places like wicksteed park just about 3 km away for relaxing walks, and it was lovely having alfresco dining nearby at the restaurant with great service. it would be nice if room lighting was brighter, but overall, the stay was delightful.

exploring parks and art galleries in convenient city center

I had a lovely stay, enjoying the clean rooms and tasty food while easily accessing incredible attractions like Wicksteed Park, which is perfect for a pleasant stroll, and the Alfred East Art Gallery, where I admired some excellent local artwork.

All fine, but dining options sparse.

Very comfortable room with excellent night's sleep.

The mattress was extremely uncomfortable despite having toppers.

Exceptional Service and Comfortable Stay

I thoroughly enjoyed my stay, with the room being spacious and well-furnished, and the staff incredibly attentive and kind. The little touches, like fresh milk and quality toiletries, elevated the experience. The dining options were diverse and delicious, especially the local dishes. One area for improvement would be the breakfast service, which could be more organized to avoid long wait times.

lovely, lovely, lovely

My stay was absolutely delightful! The spa experience was beyond compare — I indulged in a heavenly full body massage that melted all my stress away. Plus, the garden areas were stunning, making it the perfect spot for a morning coffee while soaking in the peaceful vibes.

strongly recommend 💖✨

Great food and friendly service, but had billing issues that left me frustrated.

The spa was fantastic and super accommodating, with a lovely whirlpool that I really enjoyed!

We had a lovely stay enjoying the spa treatments and the indoor pool, which made our family trip super relaxed. The kids loved the jacuzzi, and the room was spacious and comfy with lots of goodies for them. Just a heads up, the restaurant prices seemed a bit steep for what you got, but it didn’t overshadow our fun experience! 😊

The room was super spacious and felt so comfy—like, I really wanted to stay in bed all day. The kids loved their surprise gifts, which was a nice touch. Clean and well-furnished, everything just clicked. Only downside was that the mattresses were a bit too soft for my liking. But overall, a cozy stay!

wonderful stay highlighted by lovely childcare amenities that made our family trip unforgettable

Perfect hotel for family gatherings.

Great vibes and comfy stays!

Had an amazing solo trip! The staff was super friendly, always checking in on me. The moo machines with fresh milk are a game changer. My room was comfy and quiet, perfect for relaxing. Just wish the breakfast had more options. it felt like home away from home!

A beautiful spa experience with an impressively comfortable four-poster bed, coupled with well-maintained facilities, made for a relaxing stay. The spa area is incredibly welcoming, with great amenities like a warm pool and plenty of beverage options. a frustrating payment mishap that resulted in being charged twice overshadowed the visit, and despite promises, a refund seems delayed. the dining could use improvements to enhance the overall experience.

Would recommend for a city break

Clean room, spacious spa, which had a fantastic atmosphere and outstanding customer service, particularly from the receptionist and spa manager who were incredibly welcoming and accommodating during our stay.

Can’t think of anything without adding further information.

The staff exemplified friendliness, making every interaction feel warm and welcoming. The spa facilities were particularly enjoyable, offering not just a sauna but also a delightful pool environment, enhancing relaxation. Unfortunately, the room lacked some modern amenities, which could have elevated the experience further. The dining options were varied, but a few dishes felt underseasoned, slightly detracting from breakfast enjoyment.